aim_logo Last time, I talked about “Let your viewer talk to you live - Plugoo vs Meebo” for the choice of my communication tool. My pick was Plugoo. Few weeks after that, I now found my new tool to communicate with my viewers and my customers from my blog and online store.

Communication with my viewers and customer is very important to me. Especially for my online store customers. I use live chat tool to do services, answer their questions and communicate with friends on facebook now. Best of all, there is no cost to me! 100% FREE!

AIM WIMZI is the new winner!


So what is AIM WIMZI? Just few days ago, I found a new application list on FaceBook. It’s called AIM WIMZI. So I went to check it out. Now I have added the AIM WIMZI app to my facebook profile. It’s a flash based app that you simply insert a code generated by AIM WIMZI manager to your facebook profile. It allows you to chat with your friends live!

20071018_live_chat_facebook

The AIM WIMZI app looks just like Plugoo as a small chat box. You can simply click on it and open the chat tool and start chatting with the person on the other side.

20071018_live_chat_facebook_aimWIMZI

You can choose to change your name and type the message or just type the message on the screen. If the person is offline, you will not be able to chat with him/her or leave offline message (Plugoo gives your the choice to receive offline message). When the conversation is established, a conversation window will popup on the AIM user side.

20071018_live_chat_aim_multiuser

As you can see, there are two conversations. One is from the AIM WIMZI app on my facebook profile and the other one is from my blog at www.terencechang.com. What make this AIM WIMZI better than Plugoo is the multi-user chat. On plugoo, you will have to click a link and open a new browser window with multi-user chat interface (You can read more about it).

With AIM, you don’t have to open a new windows. It’s built in. How wonderful. In addition to that, you can create many AIM WIMZI widget for multiple sites. It will automatically create a buddy group on your AIM account.

20071018_live_chat_aim_buddylist

So my buddy list on AIM now have Facebook and TerenceChang.com as two separate group. When your viewers or customers log on to the AIM WIMZI app, it will list their name under each group. So far I have created more than 5 AIM WIMZI widgets for all my sites. I don’t know if there is limitation on this.

Manage the widget is very easy on AIM.com. You can create, copy or delete the widget.

20071018_live_chat_aimwimzi_manager

So how do my contact page look like now? I have all three communication tool installed on my terencechang.com contact page. However, I will use AIM as my primary tool.

20071018_live_chat

What else do I like about AIM? With AIMPhoneLine.com service, I can a free local phone number. So I use the number as my customer service hotline. In case of my absent, they can leave voice mail. If I am traveling oversea, I can still answer the calls as local call from the other side of the world. Isn’t that wonderful?

You can read more about AIMPhoneLine service at “AIMPhoneline vs Yahoo Voice vs Skype.”

Do you communicate with your viewers or customers?

Popularity: 16% [?]

Want to work hard and play hard?
 Get Inside Story by E-Mail     Subscribe with Your Favorite Reader

Save To Del.icio.us | Digg This | Stumble It



Your Ad Here